A Look Back at CXNext 2019


Are you ready to rethink the way you do CX?

What started as a committed group of CX evangelists focused on the implications of AI on customer engagement has grown into an annual full day summit filled with inspiration, strategy and real-time practice. The goal: to redefine engagement as we know it from start to finish.

2019 Speakers & Presentations

CXNext Speaker Ambreen Molitor
Marc van Zadelhoff
Walking the Walk: Why CX Matters More Today Than Ever Before
CXNext Speaker Paddy Srinivasan
Paddy Srinivasan
Bringing Humanity Back to the Customer Experience
CXNext Speaker John Ragsdale
John Ragsdale
Moving Beyond NPS: What Customer Effort Really Means
CXNext Speaker Ryan Lester
Ryan Lester
CX That Rises Above the Rest: AI as a Competitive Advantage
CXNext Speaker Yaniv Reznik
Yaniv Reznik
Avoiding the CX Mistakes of the Past

photo gallery

Relive the energy and excitement from last year’s event.

View photos from CXNext 2019.

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Join Us for
CXNext 2020

No need to travel! Join us virtually and be part of a growing community of leaders in CX, Digital Experience and IT obsessed with creating remarkable experiences. Gather insights, grow your network and return to work rejuvenated and stocked with new ideas to put into play on day one.

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Questions? Email cxnext@logmein.com

CXNext is More
Than an Event

CXNext exists to unlock the full potential of CX. Our experiences, whether online, in-person or in your headphones are designed with you in mind. What inspires you? What helps you flex your strategic muscle? How do we empower you to put ideas into practice? Be part of a growing community built around CX excellence and help redefine the future of engagement together.

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